Every turnover, matched to your standard.
Neatly's AI compares every cleaner photo with your reference staging photos and flags whatever doesn't match: the bed, the towels, the throw pillows. Your existing cleaning team fixes it before they leave. You only review the exceptions.
First property free forever · No credit card required
Keep your current cleaners. No marketplace, no per-inspection fees. Set up in an afternoon.
Works with your PMS or booking calendar
- Hospitable
- Hostaway
- airbnb
- Vrbo
- Booking.com
- Guestyon request
- Lodgifyon request
- Any iCal link
Don't see your PMS? We'll work with you to connect it — no charge until your integration is ready.See all integrations
Every turn
checked by AI, not a sample
Guided
camera angles for like-for-like matching
$0
per-inspection fees, ever
EN + ES
cleaner app in English and Spanish
The problem
A group chat works at 5 units. At 20 it falls apart.
Once you pass 10 doors you can't walk every turnover, and nobody has time to scroll through a thousand photos a day. So standards slip into "good enough," and guests are the ones who notice.
“It's always done 'good enough.'”
You have shown cleaners how the pillows go a dozen times. Staging still drifts, and every miss chips away at your 5-star average and your Superhost status.
Multi-unit host, AirHostsForum
“Not sure when those pics were taken.”
Photos dropped in a text thread don't prove anything. Timestamps get stripped, angles change, and you can't tell a fresh photo from last week's.
STR operator, BiggerPockets
“Whether it was done the way it should be done.”
Most tools tell you the clean was marked done. None of them tell you whether the home actually looks the way your listing promises.
25-unit operator, BiggerPockets
Catch staging mistakes before your cleaner leaves.
Neatly compares the cleaner's photo against your listing photo and shows them what is different — while they are still there to fix it.
Cabin 14 · Living room
Turnover · Sat 10:42 AM · Maria G.
How it works
Set your standard once. Neatly checks it on every turnover.
01
Capture the reference
Photograph each room once, staged exactly how you want guests to find it. That set becomes the standard for the unit.
02
Cleaners match the angle
A guided camera overlay lines up every turnover photo with its reference shot, so each comparison is like-for-like.
03
AI flags the misses
Neatly checks staging and cleanliness in seconds and tells the cleaner what to fix while they're still on site.
04
You review exceptions only
Passing turnovers close automatically. You only see what failed, plus a scorecard for each cleaner.
Everything around the turnover
One place for scheduling, proof and accountability
Auto-scheduling
Turnovers are created from your booking calendar and assigned with real-time alerts.
Cleaner scorecards
Pass rate, re-fix rate and on-time rate for every cleaner, so bonuses and coaching are based on data, not gut feel.
One-link claim evidence
Timestamped before-and-after photos packaged for AirCover and Vrbo claims in a single shareable link.
Owner-ready reports
Show property owners proof that every stay started with a clean, correctly staged home. It helps you win new management contracts.
Portfolio dashboard
Every unit, every turnover and every flag on one screen, filterable by market, cleaner or property.
Damage & missing items
Flags changes from the reference, like a missing lamp or a stained rug, so you can document them before the next guest arrives.
One calendar. Every property, every cleaner, every job.
- Color-coded jobs show status at a glance.
- Reservation bars show the guest booking window.
- Same-day turnarounds and issues are flagged automatically.
- Filter by property or cleaner and jump into any job’s details.
Guest messages answered before you even open the app.
- Drafts on-brand replies to every guest message.
- Understands the reservation, property and house rules.
- You stay in control — send the draft or edit it first.
Sarah M.
Just nowWhat time is check-in?
James K.
12mThanks so much!
Priya R.
2hIs parking included?
Sarah M.
Ocean View Condo · Mar 9 – Mar 12
Check-in is at 3:00 PM. Early check-in may be available if the property is ready — I'll confirm with the account owner and follow up shortly!
Your cleaners, onboarded in a day
Built for the cleaning team you already have.
Neatly isn't a marketplace, and it won't try to replace your crew. It's designed so cleaners actually use it, because without their buy-in any app is a paperweight.
Simple once trained
Free cleaner app on iOS and Android. One training session and your crew is running. We help you train them.
Fully in English and Spanish
Each cleaner uses the app in their own language, from prompts to fix-it notes.
Fix it before leaving, not after
Instant feedback means no callbacks and no blame games the next morning.
Protects good cleaners too
Timestamped proof clears your team when a guest claims the place was dirty.
Everything You Need in One App
Jobs
Ocean View Condo
Unit 304 · Turnover
Where do you fit in?
I host my own properties
Get the turnover scheduled, automated cleaning schedules, and message guests seamlessly.
I manage a portfolio
Import every listing from your PMS, manage team permissions, and scale operations effortlessly.
I am a cleaner
Your jobs, checklist and photos all arranged simply in one dedicated, fast mobile app.
The AI is not an add-on. It is the product.
Most tools in this category meter the parts that actually save you time. Here is what $12 a property covers.
Start with your first property freePricing
AI checks on every turnover, at software prices.
Unlimited turnovers and unlimited cleaners. Pay per property, not per inspection: about $1.50 a turnover versus $5+ for human inspection.
Starter
Try it on one home
- AI staging + cleanliness checks
- Auto-scheduling
- Cloud photo proof
Pro
At 10 properties, you pay $12.00/property
Est. $108.00/month total · first property always free
For portfolios of 10+ units
- Everything in Starter
- Exception-only review queue
- Cleaner scorecards
- English + Spanish cleaner app
- Owner reports
One avoided cleanliness refund ($200–$800) usually pays for a month of Neatly across your whole portfolio.
Why Neatly
Checklists confirm a task was done. Neatly confirms it was done right.
| Neatly | Checklist apps | Human inspection services | Group chat + photos | |
|---|---|---|---|---|
| Checks staging against your reference photo | Automatically, every turn | You check by eye | Yes, hours later | No |
| Cleaner fixes misses before leaving | Yes | No | Rarely | No |
| Works with your existing cleaners | Yes | Yes | Yes | Yes |
| Review only the exceptions | Yes | No | Yes | No |
Frequently Asked Questions
Stop babysitting turnovers. Start enforcing your standard.
Join Neatly today and get your first property free — no credit card required.